Cookie Policy
Learn how GCB Bank uses cookies on this platform, what information they collect, and how you can manage your preferences.
Last updated: April 5, 2026
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply information to the website owners.
This policy explains which cookies we use, their purpose, how long they last, and how you can control them. We are committed to transparency about the data we collect through cookies.
Cookie Classification
We classify cookies into the following categories:
Allowed by Default (Strictly Necessary)
- Essential Cookies: Required for core system functionality and service delivery.
- Security Cookies: Required for authentication, fraud prevention, and platform protection.
Disabled by Default (Require Explicit User Consent)
- Performance and Functionality Cookies: Used for user experience enhancements not strictly necessary for service delivery.
- Analytics and Customization Cookies: Used for usage measurement and behavioral insights.
- Advertising Cookies: Used for targeted marketing or profiling activities.
- Social Networking Cookies: Used for social media integration and cross-platform tracking.
Cookies We Use
Essential & Security Cookies
These cookies are required for core system functionality, service delivery, authentication, fraud prevention, and platform protection. They cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
account_opening_portal_cookie_consent |
Stores your cookie consent preferences so we do not ask again. | 1 year 1 month 1 day |
account_opening_portal_session |
Identifies your browsing session for core application functionality. | 30 minutes |
XSRF-TOKEN |
Protects you and our website against cross-site request forgery attacks. | 30 minutes |
remember_token |
Required for authentication persistence and fraud prevention. | 1 month 2 days |
Performance & Functionality Cookies
Used for user experience enhancements not strictly necessary for service delivery.
No cookies currently active in this category.
Analytics & Customization Cookies
Used for usage measurement and behavioral insights to help us improve our services.
No cookies currently active in this category.
Advertising Cookies
Used for targeted marketing or profiling activities.
No cookies currently active in this category.
Social Networking Cookies
Used for social media integration and cross-platform tracking.
No cookies currently active in this category.
Third-Party Involvement
Currently, this platform does not use any third-party cookies for analytics, advertising, or social networking purposes. All cookies are first-party cookies set directly by GCB Bank.
If third-party cookies are introduced in the future, this policy will be updated and your consent will be requested before any such cookies are activated.
Your Choices
You have the following options to control cookie usage:
- Accept All: Enable all cookie categories for the best experience.
- Reject All: Only essential and security cookies will remain active.
- Customize Preferences: Choose which non-essential cookie categories to enable.
You can change your preferences at any time by clicking "Cookie Preferences" in the website footer.
You may also configure your web browser to refuse cookies or alert you when cookies are being sent. Please note that disabling essential cookies may prevent parts of this website from functioning correctly.
Accountability & Logging
We securely record your cookie consent decisions, including consent status and timestamps, as part of our accountability obligations. These records are maintained in compliance with data protection regulations and are used solely for demonstrating that valid consent was obtained.
For more information about how we handle your personal data, please refer to our Privacy Policy.
If you have any questions about our use of cookies, please contact us at customerservice@gcb.com.gh or call +233 302 634 922.